AI ops copilot for freight forwarders

Quote in minutes, not days.

Cargo-Stack reads inquiries in Chinese or English, prices them from your own ratesheets, and drafts a branded quote your team just approves — then follows the file through to booking. Built in Hong Kong for Asia’s forwarders.

24–90h → mintypical SME quote turnaround today vs a Cargo-Stack draft*
1 / 2of top-20 global forwarders already quote instantly — SMEs compete with them daily*
HK$0surprise fees. Hard monthly cap on every plan — your bill can never shock you
The problem

Every slow quote is a silent loss

Your ops team is excellent. It’s the workload that isn’t human-scale anymore.

Inquiries sit for hours — or days

Rates live in Excel, co-loader PDFs and old email threads. By the time the quote goes out, the first credible responder has already won the cargo.

2026 rate chaos never stops

Tariff churn, collapsing validity windows, mid-year rate spikes. A stale rate means lost margin — or a lost customer. Quoting volume keeps climbing.

The software tax keeps rising

Per-file TMS pricing jumped 35–50% for many forwarders in 2026 — while the quoting work stayed manual. Pay enterprise prices, still copy-paste rates at midnight.

How it works

Your best ops person, cloned

No migration. No new system to learn. Cargo-Stack sits on top of the inbox and TMS you already use.

Connect your inbox

Gmail, Outlook or WhatsApp. Your TMS stays exactly where it is — nothing to migrate.

The agent reads 中英 inquiries

Lane, equipment, weight & volume, Incoterms, DG flags, ready dates — extracted from real, messy, mixed-language messages.

Prices from your rates

Excel ratesheets, co-loader PDFs, spot quotes from carriers — structured into one rate library, with your margin and validity rules applied.

You approve. It follows up.

A branded bilingual quote in minutes. Then validity reminders, polite chasing, win/loss capture — and a drafted booking when the customer says yes.

Live demo

Watch the agent price a real inquiry

Pick a sample inquiry (or write your own), then run the agent. Everything below happens in your browser, on sample rates.

Incoming inquiry
Cargo-Stack agent
The agent’s work will appear here — parsing, rate matching, and the drafted quote.

Demo runs fully in-browser on sample lanes (Yantian→LA, HKG→FRA, Shekou→SIN). The real product prices from your own ratesheets and knows your lanes.

New module · Tender management 招投標

Tender Copilot — win the bid season

Chinese and global shippers run annual tenders as hundred-lane Excel matrices with multi-round negotiation. Cargo-Stack fills them from your rate library, tells you where to fight, and never misses a deadline.

  • Ingest any tender package — shipper Excel templates, portal exports, email or WeChat announcements. Hundreds of lanes, zero retyping.
  • Auto-fill from your rate library — the same buy rates behind your daily quotes; missing lanes fire RFQs to your co-loaders automatically.
  • Lane-level strategy — win/loss history and lane-cost data suggest where to bid aggressive, where to protect margin, and which lanes to decline.
  • Rounds, deadlines, approvals — multi-round negotiation tracked, deadline countdowns, manager sign-off before anything leaves.
  • Post-award to revenue — awarded lanes go live as tariffs in the quote copilot; every result sharpens next year’s bids.

Included for founding design partners. Growth add-on at general availability.

Tender workspace⏱ Round closes in 6 days
South China Electronics — 2027 Annual Ocean & Air Tender
Round 1 ✓ Round 2 · negotiating Final
LaneVolumeTargetYour bidSuggested play
YTN → LAX · 40'HQ52 /yr3,800Won 3× in 2026 — bid to win
SHA → RTM · 40'HQ104 /yr2,950Volatile lane — hold margin
NGB → HAM · 40'HQ78 /yr3,050Competitive — protect 8% floor
SZX → SIN · LCL260 cbm/yr36Strong co-loader cost — bid
HKG → FRA · Air +500kg48 t/yr4.05Only with fuel clause
XMN → LGB · 40'HQ26 /yr2,700Below your floor — decline
Module · Analytics

Know your GP before your accountant doesPower BI-ready

Every inquiry, quote and file the copilot touches becomes clean data. Dashboards ship built-in — and everything exports Power BI-ready for your own models.

Gross profit · Jun
HK$486k
+16% vs May
GP margin
16.8%
rate spike squeezing %
Files · Jun
128
+11 vs May
Avg DSO
43 days
⚠ target 35 — 2 accounts stretching

Gross profit by month

HK$ thousands · Jul 2025 – Jun 2026

Win rate by quote speed

share of quotes won, by response time
Built-in dashboards — GP by lane, customer, salesperson and mode, refreshed as files close. No export ritual.
Power BI-ready export — a clean, modeled dataset (shipments, quotes, receivables) your analyst can point Power BI at in minutes.
Answers, not charts — “which lanes lost money last month?” asked in plain Chinese or English, answered from your own data.
What’s inside

Built for how Asia actually ships

中英混合 native

Mixed Chinese-English threads, HK & GBA shorthand, WhatsApp and WeChat exports — parsed like a local, because it was built by one.

Your rate library, structured

Every ratesheet, co-loader tariff and spot quote becomes searchable — with age warnings so nobody quotes from a dead rate.

Margin & validity guardrails

Your rules, enforced: minimum margins, quote validity, approval thresholds, DG and oversize escalation paths.

Follow-ups that never forget

Validity-expiry reminders, polite chases, win/loss reasons captured automatically — the CRM your team never had time to fill.

Plays nice with your TMS

GoFreight, Magaya, CargoWise, Logitude — Cargo-Stack drafts and files alongside them. Start read-only; write-back when you trust it.

Your rates stay yours

Hard tenant isolation. Your pricing never trains a competitor’s quotes. Aggregate benchmarks are opt-in only.

Pricing

Priced in files, capped in writing

Transparent usage pricing that scales with the work the agent actually does — never a surprise line item.

Starter
HK$1,800/month
  • 150 files / month included
  • 3 seats · email inbox connector
  • Quote drafting + follow-ups
  • Rate library (Excel & PDF import)
Start with a pilot
Growth
HK$3,800/month
  • 400 files / month included
  • 10 seats · email + WhatsApp
  • Booking drafts & milestone tracking
  • TMS integration (read → write-back)
  • Priority support, quarterly ops review
  • Analytics dashboards + Power BI export
Talk to us
Scale
Custom
  • Multi-branch & multi-entity
  • API access & custom integrations
  • Compliance screening module
  • SLA & dedicated success manager
  • Tender Copilot module 招投標
Contact sales
💡 The Cap Guarantee. Set a hard monthly cap. We alert you at 80%, and billing stops at 100% — the agent keeps drafting, you just approve manually past the cap. Your bill can never surprise you. (Yes, this paragraph is aimed at your current TMS invoice.)
Founding design partners

5 seats. HK & GBA forwarders. Shape the product.

We’re onboarding five forwarders onto their real inquiry traffic, measuring time-to-quote and win-rate together — before general availability.

  • 8-week paid pilot (HK$12,000), fully credited to your first year
  • Founding-partner pricing locked for life (40% off)
  • White-glove onboarding on your ratesheets and lanes
  • Weekly roadmap input — the product bends toward your workflow
  • In return: 30 minutes of honest feedback a week, and permission to measure the before/after
Opens a pre-filled email — nothing is stored on this page.
FAQ

Fair questions

Is this a TMS? Do I have to migrate?

No. Cargo-Stack sits on top of your inbox and works alongside your existing TMS — GoFreight, Magaya, CargoWise, Logitude or spreadsheets. It starts read-only and earns write-back. Nothing migrates, nobody re-trains.

How good is the Chinese, really?

Native. Traditional, Simplified, and the mixed 中英 shorthand real HK and GBA threads are written in — including WhatsApp/WeChat style messages, weight/volume conventions and DG references. English-only tools break on these; this is the reason Cargo-Stack exists.

My rates are my life. Where do they go?

Into your tenant, and nowhere else. Hard per-customer isolation; your rates and margins never influence another customer’s output. Any cross-customer benchmarking is aggregate-only and strictly opt-in.

What happens when the agent gets something wrong?

A human approves every quote before it leaves — that’s the default, not a disclaimer. Drafts show their sources (which ratesheet, which rule) so mistakes are visible in seconds. Autonomy is earned per workflow, measured, and reversible.

When can I use it?

Founding pilots run in Hong Kong and the GBA from Q3 2026 — five seats, real traffic, measured results. General availability follows the pilots. The design-partner form above is the way in.

Cargo-Stack assistant